Client: Pet Supplies Plus
Location: Cleveland, Ohio
Industry: Retail / Pet Services
Services Provided: Emergency Portable Air Conditioning Rental
The Challenge
Pet Supplies Plus (PSP) locations do more than sell pet food and supplies. Many stores also offer:
- Professional grooming services
- On-site pet pharmacy
- Veterinary visits
Because live animals are present in the store throughout the day, temperature control is critical.
If indoor temperatures rise above 80°F, the store is required to close. Pets can’t tell you when they’re overheating — and maintaining a safe environment is non-negotiable.
When the air conditioning fails in service areas like grooming or vet spaces, it becomes an urgent situation. Every minute without cooling risks:
- Animal safety
- Service cancellations
- Lost revenue
- Customer disruption
PSP needed immediate, reliable cooling — fast.
The Solution
1Source Rentals responded quickly to keep the Cleveland-area Pet Supplies Plus location operational.
To stabilize temperatures and prevent closure, the store typically rents:
- 2 Air-Cooled Portable AC Units
- 2 Water-Cooled Portable AC Units
The air-cooled unit (pictured) was placed directly in the grooming salon, where heat builds quickly due to equipment use, dryers, and constant activity.
The water-cooled units are deployed in areas where there is no feasible way to duct hot exhaust air outside. These units provide flexible placement without requiring external venting — making them ideal for interior service spaces.
Why This Worked
- Rapid emergency response
- Proper equipment selection for each space
- Flexible placement options
- Reliable temperature control to stay under 80°F
Because of this setup, Pet Supplies Plus was able to:
✔️ Keep pets safe
✔️ Continue grooming and vet services
✔️ Avoid closing the store
✔️ Maintain revenue and customer trust
The Impact
For businesses that care for animals, climate control isn’t a comfort issue — it’s a safety requirement.
1Source Rentals ensured that this PSP location remained fully operational during an HVAC emergency, protecting both pets and the business itself.
When cooling fails, fast action matters.